Site Failover Maintenance

Scheduled Maintenance Report for Clearent

Completed

The scheduled maintenance has been completed.

Posted Dec 07, 2018 - 02:37 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 07, 2018 - 02:00 CST

Scheduled

As part of our regular ongoing DR readiness exercises, will be performing a planned full site failover. This event will take place on 12/07/2018 at 2:00 AM CST, and it should be complete by 3:00 AM CST. During the event, there may be a brief period of a few seconds where Quest, VT, or HPP transactions time out or error. Please retry these transactions. Compass users may lose their session and be required to log back in.

Posted Dec 05, 2018 - 15:42 CST

This scheduled maintenance affected: Quest Transaction API, Virtual Terminal, Hosted Pay Page/Paylink and Legacy Compass (Legacy Compass Portal).