Our vendor has confirmed resolution, and the Sandbox integration/test environment is once again functional. We are monitoring to ensure stability.
Posted Sep 20, 2018 - 15:20 CDT
Identified
Unfortunately, we are continuing to see transaction failures in the Sandbox test/integration environment. We've followed up with our vendor and are awaiting an update.
Again, only Sandbox is impacted. The production environment is unaffected.
Posted Sep 20, 2018 - 11:29 CDT
Monitoring
Our vendor has indicated that they've resolved their issue, and we have confirmed that test transactions are once again working in the Sandbox environment. We are monitoring to ensure stability.
Posted Sep 20, 2018 - 10:40 CDT
Identified
We are experiencing problems with the Sandbox integration/test environment due to issues reported by our upstream vendor. The production system is up and running. We will pass along updates as we receive them.
Again, please note that this does not affect live production transactions.
Posted Sep 20, 2018 - 09:21 CDT
This incident affected: Quest Sandbox Testing Environment.