All Systems Operational

Quest Transaction API Operational
Hosted Pay Page/Paylink Operational
Quest Testing Environment Operational
Legacy Compass Operational
Legacy Compass Portal Operational
Legacy Compass Reporting Operational
Express Merchant Funding (Next Day Funding) Operational
Standard Merchant Funding Operational
Transaction Authorization Operational
Boarding API Operational
Contact Center Operational
90 days ago
100.0 % uptime
Today
Telephone issues Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Pax Cloud Operational
90 days ago
100.0 % uptime
Today
Dejavoo Cloud Operational
90 days ago
100.0 % uptime
Today
E-Signature Operational
90 days ago
100.0 % uptime
Today
PAX Terminals Operational
90 days ago
100.0 % uptime
Today
Partner Portal Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
PCI Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 8, 2026

No incidents reported today.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026
Resolved - This issue has not reoccurred and is considered resolved.
Jun 1, 16:49 CDT
Monitoring - Systems have returned to normal and we are continuing to monitor for issues.
Jun 1, 11:26 CDT
Investigating - We are experiencing degraded performance on the Quest gateway. Our team has been alerted and is working on the problem. In the meantime, you may experience slow transaction responses or timeouts.
Jun 1, 10:20 CDT
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.