All Systems Operational
Quest Transaction API
?
Operational
Virtual Terminal
Operational
Hosted Pay Page/Paylink
Operational
Quest Sandbox Testing Environment
?
Operational
Legacy Compass
Operational
Legacy Compass Portal
Operational
Legacy Compass Reporting
Operational
Express Merchant Funding (Next Day Funding)
Operational
Standard Merchant Funding
Operational
Transaction Authorization
?
Operational
Boarding API
Operational
Contact Center
Operational
Telephone issues
?
Operational
Network
?
Operational
Pax Cloud
?
Operational
Dejavoo Cloud
?
Operational
Merchant Home
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Legacy Portal Failover Exercise
Dec 10, 09:00-10:00 CST
We practice our full site failover disaster recovery plan monthly. As part of this effort, we will be failing over our Legacy Portal (compass.clearent.net).
This exercise will take place on 12/10/2021 at 9:00 AM CDT and should be complete by 10:00 AM CDT. Users may lose their session and be required to log back in.
Posted on Dec 3, 11:17 CST
This exercise will take place on 12/10/2021 at 9:00 AM CDT and should be complete by 10:00 AM CDT. Users may lose their session and be required to log back in.
Posted on Dec 3, 11:17 CST
Scheduled Site Failover Exercise
Dec 12, 07:00-08:00 CST
We practice our full site failover disaster recovery plan monthly. As part of this effort, we will be failing over the following services.
Quest API (gateway.clearent.net)
Virtual Terminal (vt.clearent.net)
Hosted Payment Page (hpp.clearent.net)
Launch (boarding.clearent.net)
Compass (my.clearent.net)
This exercise will take place on 12/12/2021 at 7:00 AM CDT and should be complete by 8:00 AM CDT. During this period, there can sometimes be a 30-60 second period where Quest, VT, or HPP transactions time out or error. Please retry these transactions.
Posted on Dec 3, 11:16 CST
Quest API (gateway.clearent.net)
Virtual Terminal (vt.clearent.net)
Hosted Payment Page (hpp.clearent.net)
Launch (boarding.clearent.net)
Compass (my.clearent.net)
This exercise will take place on 12/12/2021 at 7:00 AM CDT and should be complete by 8:00 AM CDT. During this period, there can sometimes be a 30-60 second period where Quest, VT, or HPP transactions time out or error. Please retry these transactions.
Posted on Dec 3, 11:16 CST