All Systems Operational

Uptime over the past 90 days. View historical uptime.
Quest Transaction API ? Operational
Virtual Terminal Operational
Hosted Pay Page/Paylink Operational
Quest Sandbox Testing Environment ? Operational
Legacy Compass Operational
Legacy Compass Portal Operational
Legacy Compass Reporting Operational
Express Merchant Funding (Next Day Funding) Operational
Standard Merchant Funding Operational
Transaction Authorization ? Operational
Boarding API Operational
Contact Center Operational
90 days ago
100.0 % uptime
Today
Telephone issues ? Operational
90 days ago
100.0 % uptime
Today
Network ? Operational
90 days ago
99.98 % uptime
Today
Pax Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dejavoo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Merchant Home ? Operational
E-Signature Operational
90 days ago
99.98 % uptime
Today
PAX Terminals Operational
90 days ago
99.98 % uptime
Today
Partner Portal Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PCI Site Maintenance Jul 11, 2025 08:00-12:00 CDT

Please be advised that on Friday, July 11th from 8AM until 12AM CST the PCI certification site will be unavailable while important maintenance is performed. During this time, users will be unable to access the site.
Posted on Jun 24, 2025 - 10:03 CDT
Jul 1, 2025

No incidents reported today.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
PCI Site Maintenance
Completed - The scheduled maintenance has been completed.
Jun 27, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 08:00 CDT
Scheduled - Please be advised that on Friday, June 27th from 8AM until 12AM CST the PCI certification site will be unavailable while important maintenance is performed. During this time, users will be unable to access the site.
Jun 24, 10:01 CDT
Jun 26, 2025

No incidents reported.

Jun 25, 2025
Reporting API Issue
Resolved - Users of the Reporting API may have seen intermittent issues between 10AM and 1PM CST. Issue has been resolved.
Jun 25, 10:00 CDT
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

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