We practice our full site failover disaster recovery plan monthly. As part of this effort, we will be failing over our Legacy Portal (compass.clearent.net).
This exercise will take place on 8/19/2022 at 9:00 AM CDT and should be complete by 10:00 AM CDT. No downtime is anticipated. Users who experience an error should be able to log back in and retry their operation
Posted on
Aug 12, 11:18 CDT
We practice our Quest and Launch full site failover disaster recovery plan monthly. Our August exercise will take place on 8/21/2022 at 7:00 AM CDT and should be complete by 8:00 AM CDT. During this period, there can sometimes be a 30-60 second period where Quest, VT, or HPP transactions time out or error. Please retry these transactions. No downtime is anticipated, but users who receive an error or timeout should retry their transaction or operation.
Posted on
Aug 12, 11:20 CDT