All Systems Operational

Uptime over the past 90 days. View historical uptime.
Quest Transaction API Operational
Hosted Pay Page/Paylink Operational
Quest Testing Environment Operational
Legacy Compass Operational
Legacy Compass Portal Operational
Legacy Compass Reporting Operational
Express Merchant Funding (Next Day Funding) Operational
Standard Merchant Funding Operational
Transaction Authorization Operational
Boarding API Operational
Contact Center Operational
Telephone issues Operational
Network Operational
Pax Cloud Operational
Dejavoo Cloud Operational
E-Signature Operational
PAX Terminals Operational
Partner Portal Operational
Merchant Portal Operational
PCI Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 29, 2026

No incidents reported today.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Connectivity Issues
Resolved - This incident has been resolved.
Oct 19, 17:21 CDT
Investigating - We are experiencing intermittent connectivity issues on the Quest gateway due to an issue with an upstream provider. Our team has been alerted and is working on the problem. In the meantime, you may experience slow transaction responses or timeouts. Please retry any failed transactions as needed.
Oct 19, 15:45 CDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Quest Testing Environment Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:30 CDT
Scheduled - An upstream provider will have maintenance on our testing environment from 9:00 AM CT on 10/15/2026 to 11:00 AM CT on 10/15/2026. During this time, users attempting to access the environment may be unable to receive responses for authorization and settlement requests. This will not affect production.
Oct 15, 09:17 CDT
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