This incident has been resolved.
Mar 5, 13:15 CST
Teams are still engaged and monitoring incoming traffic. After the reroute, we identified a secondary issue which has since been resolved. At the moment, all services are stable.
Mar 5, 11:08 CST
After rerouting traffic, teams have been monitoring to ensure stability and will continue to do so.
Mar 5, 09:16 CST
Teams have isolated the issue to an upstream provider. Traffic is currently being routed through an alternate path to restore functionality.
Mar 5, 08:40 CST
We are currently investigating reports of intermittent connectivity issues to Clearent's platforms. While we investigate, if you receive a timeout or error, please retry your request.
Mar 5, 07:58 CST