All Systems Operational
Quest Transaction API ? Operational
Virtual Terminal Operational
Hosted Pay Page Operational
Quest Sandbox Testing Environment ? Operational
Compass Operational
Compass Portal Operational
Compass Reporting Operational
Legacy Portal Operational
Express Merchant Funding (Next Day Funding) Operational
Standard Merchant Funding Operational
Transaction Authorization ? Operational
Boarding API Operational
Pax Cloud ? Operational
90 days ago
100.0 % uptime
Today
Contact Center Operational
90 days ago
100.0 % uptime
Today
Telephone issues ? Operational
90 days ago
100.0 % uptime
Today
Network ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 10, 2021

No incidents reported today.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021
Completed - The scheduled maintenance has been completed.
Apr 27, 19:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 17:00 CDT
Scheduled - An upstream provider will have maintenance on our sandbox environment from 5:00 pm CST to 7:30 pm CST on 4/27/2021. During this time, users attempting to access the environment may be unable to receive responses for authorization and settlement requests.
Apr 26, 12:56 CDT
Apr 26, 2021
Completed - The scheduled maintenance has been completed.
Apr 26, 00:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 00:00 CDT
Scheduled - An upstream provider will have a schedule maintence from 12:00AM CST-12:30AM CST on Monday April 26th. There is no downtime expected, but if you run into issues while using a PAX device, please try the transaction again.
Apr 19, 11:25 CDT