All Systems Operational

Uptime over the past 90 days. View historical uptime.
Quest Transaction API Operational
Hosted Pay Page/Paylink Operational
Quest Testing Environment Operational
Legacy Compass Operational
Legacy Compass Portal Operational
Legacy Compass Reporting Operational
Express Merchant Funding (Next Day Funding) Operational
Standard Merchant Funding Operational
Transaction Authorization Operational
Boarding API Operational
Contact Center Operational
90 days ago
100.0 % uptime
Today
Telephone issues Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Pax Cloud Operational
90 days ago
100.0 % uptime
Today
Dejavoo Cloud Operational
90 days ago
100.0 % uptime
Today
E-Signature Operational
90 days ago
100.0 % uptime
Today
PAX Terminals Operational
90 days ago
100.0 % uptime
Today
Partner Portal Operational
90 days ago
99.52 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
PCI Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 1, 2026

No incidents reported today.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Quest Sandbox Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 17:00 CDT
Scheduled - Maintenance will be performed on our sandbox environment beginning at 5:00 pm CST on 4/29/2026 with a scheduled completion time of 8:00 pm CST. During this time, users attempting to access the environment will be unable to receive responses for authorization and settlement requests.

Please note that this only affects the sandbox environment. The production environment will continue to operate as normal.
Apr 29, 13:22 CDT
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026
Quest Test Environment
Resolved - This incident has been resolved.
Apr 20, 14:55 CDT
Identified - We are currently experiencing issues with the Quest Test Environment. The production system remains fully operational. Our teams have been notified and are actively working to resolve the issue.
Apr 20, 11:01 CDT
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage