Power BI subscriptions impacting reports to our customers due to ongoing Microsoft outage.
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Investigating - There is a current Microsoft issue with Power BI subscriptions impacting reports to our customers.
These PowerBI Reports are used in the US payments market sent to Partners primarily.
Below is a global Microsoft outage documented here.
https://support.fabric.microsoft.com/support/
We are monitoring the support channel for updates, but there is no resolution ETA.
Once the service has been restored, subscriptions will automatically resend on their regular schedule or can be resent as required.
We also have raised an internal incident for track this issue. Will provide next update after 6 hours.
Jan 29, 2026 - 21:31 CST
These PowerBI Reports are used in the US payments market sent to Partners primarily.
Below is a global Microsoft outage documented here.
https://support.fabric.microsoft.com/support/
We are monitoring the support channel for updates, but there is no resolution ETA.
Once the service has been restored, subscriptions will automatically resend on their regular schedule or can be resent as required.
We also have raised an internal incident for track this issue. Will provide next update after 6 hours.
Jan 29, 2026 - 21:31 CST
Quest Transaction API
Operational
Hosted Pay Page/Paylink
Operational
Quest Sandbox Testing Environment
Operational
Legacy Compass
Operational
Legacy Compass Portal
Operational
Legacy Compass Reporting
Operational
Express Merchant Funding (Next Day Funding)
Operational
Standard Merchant Funding
Operational
Transaction Authorization
Operational
Boarding API
Operational
Contact Center
Operational
Telephone issues
Operational
Network
Operational
Pax Cloud
Operational
Dejavoo Cloud
Operational
E-Signature
Operational
PAX Terminals
Operational
Partner Portal
Partial Outage
Merchant Portal
Operational
PCI Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.