All Systems Operational

Quest Transaction API Operational
Hosted Pay Page/Paylink Operational
Quest Sandbox Testing Environment Operational
Legacy Compass Operational
Legacy Compass Portal Operational
Legacy Compass Reporting Operational
Express Merchant Funding (Next Day Funding) Operational
Standard Merchant Funding Operational
Transaction Authorization Operational
Boarding API Operational
Contact Center Operational
90 days ago
100.0 % uptime
Today
Telephone issues Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Pax Cloud Operational
90 days ago
100.0 % uptime
Today
Dejavoo Cloud Operational
90 days ago
100.0 % uptime
Today
E-Signature Operational
90 days ago
100.0 % uptime
Today
PAX Terminals Operational
90 days ago
100.0 % uptime
Today
Partner Portal Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
PCI Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 19, 2026

No incidents reported today.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Resolved - This incident has been resolved.
Jan 16, 14:31 CST
Identified - The issue has been identified and a fix is being implemented.
Jan 16, 14:28 CST
Investigating - We are currently experiencing reporting issues affecting Partner Portal. Our teams have been alerted and are actively investigating the problem. We will provide updates as soon as more information is available
Jan 16, 13:36 CST
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.