All Systems Operational
Quest Transaction API ? Operational
Virtual Terminal Operational
Hosted Pay Page/Paylink Operational
Quest Sandbox Testing Environment ? Operational
Legacy Compass Operational
Legacy Compass Portal Operational
Legacy Compass Reporting Operational
Express Merchant Funding (Next Day Funding) Operational
Standard Merchant Funding Operational
Transaction Authorization ? Operational
Boarding API Operational
Contact Center Operational
90 days ago
99.97 % uptime
Today
Telephone issues ? Operational
90 days ago
99.97 % uptime
Today
Network ? Operational
90 days ago
100.0 % uptime
Today
Pax Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dejavoo Cloud ? Operational
90 days ago
99.99 % uptime
Today
Merchant Home ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 25, 2022

No incidents reported today.

Sep 24, 2022
Completed - The scheduled maintenance has been completed.
Sep 24, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 04:00 CDT
Scheduled - We will be performing scheduled maintenance on Compass from 16:00 to 18:00 CDT on Saturday, September 24, 2022. During the activity, there may be intermittent periods where users will be unable to access reporting data in Merchant Home. Data will be available again at the conclusion of the maintenance activity.
Sep 20, 14:36 CDT
Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

Sep 11, 2022

No incidents reported.