Quest & Launch Site Failover Maintenance

Scheduled Maintenance Report for Clearent

Completed

This activity has been postponed. We will communicate the new date once determined.

Posted Aug 19, 2022 - 10:38 CDT

Scheduled

We practice our Quest and Launch full site failover disaster recovery plan monthly. Our August exercise will take place on 8/21/2022 at 7:00 AM CDT and should be complete by 8:00 AM CDT. During this period, there can sometimes be a 30-60 second period where Quest, VT, or HPP transactions time out or error. Please retry these transactions. No downtime is anticipated, but users who receive an error or timeout should retry their transaction or operation.

Posted Aug 12, 2022 - 11:20 CDT

This scheduled maintenance affected: Quest Transaction API, Virtual Terminal, and Hosted Pay Page/Paylink.