Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 14, 2020 - 05:00 CDT
Scheduled
In order to perform diagnostics on our current primary datacenter we will be performing an unscheduled failover between datacenters. Once diagnostics are complete we will move operations back. The initial failover is scheduled for 5am CDT and we will likely move back with a second failover before end-of-business. As with all of our failovers, we do not expect any service interruptions but there can sometimes be a 30-60 second period where Quest, VT, or HPP transactions time out or error. Please check the status of these transactions in your open batch and rerun them if necessary. Compass users may lose their session and be required to log back in.
Posted Oct 13, 2020 - 18:42 CDT
This scheduled maintenance affected: Quest Transaction API, Virtual Terminal, Hosted Pay Page/Paylink, Boarding API and Legacy Compass (Legacy Compass Portal, Legacy Compass Reporting).