Quest Connectivity Issues

Incident Report for Clearent

Resolved

This incident has been resolved.

Posted Jan 12, 2022 - 15:53 CST

Monitoring

We received notifications of connectivity issues to our Quest platform between 2:02 pm and 2:04 pm CT. Systems have since stabilized and teams are investigating.

Posted Jan 12, 2022 - 14:09 CST

This incident affected: Quest Transaction API, Virtual Terminal, and Hosted Pay Page/Paylink.