Quest & Launch Site Failover Maintenance
Scheduled Maintenance Report for Clearent
Completed
The scheduled maintenance has been completed.
Posted Sep 13, 2020 - 08:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 13, 2020 - 07:00 CDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 10, 2020 - 10:01 CDT
Scheduled
We practice our Quest and Launch full site failover disaster recovery plan monthly. Our September exercise will take place on 9/13/2020 at 7:00 AM CDT and should be complete by 8:00 AM CDT. During this period, there can sometimes be a 30-60 second period where Quest, VT, or HPP transactions time out or error. Please retry these transactions.
Posted Sep 10, 2020 - 10:00 CDT
This scheduled maintenance affected: Quest Transaction API, Virtual Terminal, and Hosted Pay Page/Paylink.