Compass Performance Issue

Incident Report for Clearent

Resolved

This incident has been resolved.

Posted Mar 23, 2020 - 14:32 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 23, 2020 - 13:52 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 23, 2020 - 13:45 CDT

Investigating

We are experiencing degraded performance in Compass. Our team has been alerted and is working on the problem. In the meantime, you may experience page timeouts or errors.

Posted Mar 23, 2020 - 13:41 CDT

This incident affected: Legacy Compass (Legacy Compass Portal).