Quest Site Failover Maintenance

Scheduled Maintenance Report for Clearent

Completed

The scheduled maintenance has been completed.

Posted Dec 15, 2019 - 08:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 15, 2019 - 07:00 CST

Scheduled

We practice our Quest full site failover disaster recovery plan monthly. Our November exercise will take place on 12/15/2019 at 7:00 AM CDT and should be complete by 8:00 AM CDT. During this period, there can sometimes be a 30-60 second period where Quest, VT, or HPP transactions time out or error. Please retry these transactions.

Posted Dec 09, 2019 - 11:19 CST

This scheduled maintenance affected: Quest Transaction API, Virtual Terminal, Hosted Pay Page/Paylink, and Boarding API.