All Systems Operational

Quest Transaction API ? Operational
Virtual Terminal Operational
Hosted Pay Page/Paylink Operational
Quest Sandbox Testing Environment ? Operational
Legacy Compass Operational
Legacy Compass Portal Operational
Legacy Compass Reporting Operational
Express Merchant Funding (Next Day Funding) Operational
Standard Merchant Funding Operational
Transaction Authorization ? Operational
Boarding API Operational
Contact Center Operational
90 days ago
100.0 % uptime
Today
Telephone issues ? Operational
90 days ago
100.0 % uptime
Today
Network ? Operational
90 days ago
99.98 % uptime
Today
Pax Cloud ? Operational
90 days ago
100.0 % uptime
Today
Dejavoo Cloud ? Operational
90 days ago
100.0 % uptime
Today
Merchant Home ? Operational
E-Signature Operational
90 days ago
99.98 % uptime
Today
PAX Terminals Operational
90 days ago
99.98 % uptime
Today
Partner Portal Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 12, 2025

No incidents reported today.

Jul 11, 2025
Completed - The scheduled maintenance has been completed.
Jul 11, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 08:00 CDT
Scheduled - Please be advised that on Friday, July 11th from 8AM until 12AM CST the PCI certification site will be unavailable while important maintenance is performed. During this time, users will be unable to access the site.
Jun 24, 10:03 CDT
Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.