All Systems Operational

Quest Transaction API Operational
Hosted Pay Page/Paylink Operational
Quest Sandbox Testing Environment Operational
Legacy Compass Operational
Legacy Compass Portal Operational
Legacy Compass Reporting Operational
Express Merchant Funding (Next Day Funding) Operational
Standard Merchant Funding Operational
Transaction Authorization Operational
Boarding API Operational
Contact Center Operational
90 days ago
100.0 % uptime
Today
Telephone issues Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Pax Cloud Operational
90 days ago
100.0 % uptime
Today
Dejavoo Cloud Operational
90 days ago
100.0 % uptime
Today
E-Signature Operational
90 days ago
100.0 % uptime
Today
PAX Terminals Operational
90 days ago
100.0 % uptime
Today
Partner Portal Operational
90 days ago
98.82 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
PCI Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 16, 2026

No incidents reported today.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
Resolved - This incident has been resolved.
Mar 4, 11:00 CST
Monitoring - Please note Federal Reserve has resolved the incident and first Same Day ACH window, as well as first ACH window for future dated items, are delayed. Services should restore as per Federal Reserve norms.
Mar 3, 13:14 CST
Identified - Due to an issue affecting the Federal Reserve’s ability to process end-of-day ACH distribution files, financial institutions are currently experiencing delays with the distribution of funds for some files transmitted on March 2nd and 3rd.

We expect customers to experience a delay in receiving acknowledgements for files transmitted for the March 3rd business day. File distribution and settlement for the first same-day ACH window will also be delayed.

Please refer to below link for latest updates -
https://www.frbservices.org/app/status/serviceStatus.do

Mar 3, 10:26 CST
Mar 3, 2026
Mar 2, 2026

No incidents reported.