Quest Performance Issue

Incident Report for Clearent

Resolved

This incident has been resolved.

Posted Aug 28, 2019 - 17:28 CDT

Monitoring

Between 4:29 pm and 4:35 pm CDT, we observed degraded performance on the Quest gateway. During this time, you may have experienced slow transaction responses or timeouts. We believe the issue to be resolved, and teams are monitoring closely.

Posted Aug 28, 2019 - 16:43 CDT

This incident affected: Quest Transaction API, Virtual Terminal, and Hosted Pay Page/Paylink.