Scheduled Site Failover Maintenance
Scheduled Maintenance Report for Clearent
The scheduled maintenance has been completed.
Posted Sep 19, 2021 - 08:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 19, 2021 - 07:01 CDT
We practice our full site failover disaster recovery plan monthly. As part of this effort, we will be failing over the following services.

Quest API (
Virtual Terminal (
Hosted Payment Page (
Launch (
Compass (

This exercise will take place on 09/19/2021 at 7:00 AM CDT and should be complete by 8:00 AM CDT. During this period, there can sometimes be a 30-60 second period where Quest, VT, or HPP transactions time out or error. Please retry these transactions.
Posted Sep 13, 2021 - 11:35 CDT
This scheduled maintenance affected: Legacy Compass (Legacy Compass Portal) and Quest Transaction API, Virtual Terminal, Hosted Pay Page/Paylink, Boarding API.