Scheduled Site Failover Maintenance
Scheduled Maintenance Report for Clearent
Completed
The scheduled maintenance has been completed.
Posted Sep 19, 2021 - 08:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 19, 2021 - 07:01 CDT
Scheduled
We practice our full site failover disaster recovery plan monthly. As part of this effort, we will be failing over the following services.

Quest API (gateway.clearent.net)
Virtual Terminal (vt.clearent.net)
Hosted Payment Page (hpp.clearent.net)
Launch (boarding.clearent.net)
Compass (my.clearent.net)

This exercise will take place on 09/19/2021 at 7:00 AM CDT and should be complete by 8:00 AM CDT. During this period, there can sometimes be a 30-60 second period where Quest, VT, or HPP transactions time out or error. Please retry these transactions.
Posted Sep 13, 2021 - 11:35 CDT
This scheduled maintenance affected: Legacy Compass (Legacy Compass Portal) and Quest Transaction API, Virtual Terminal, Hosted Pay Page/Paylink, Boarding API.