Compass and VT Login Issues

Incident Report for Clearent

Resolved

This incident has been resolved.

Posted May 15, 2020 - 17:03 CDT

Monitoring

We believe the issue to be addressed and are monitoring to ensure no further user impact.

Posted May 15, 2020 - 16:44 CDT

Investigating

We are getting reports of intermittent issues logging into Compass and the Virtual Terminal. Teams are investigating.

Posted May 15, 2020 - 16:22 CDT

This incident affected: Compass (Compass Portal) and Virtual Terminal.