Sandbox Issue

Incident Report for Clearent

Resolved

This incident has been resolved.
Posted Sep 24, 2021 - 09:23 CDT

Monitoring

Our 3rd party testing environment reported that transactions should be approving now. We will continue to monitor the outage.

Production environments are not impacted.
Posted Sep 23, 2021 - 10:47 CDT

Identified

Our third party testing environment is experiencing an outage. While testing, you may receive 'Card Issuer Timeout'. We will post updates here.

This outage does not impact production.
Posted Sep 23, 2021 - 10:02 CDT
This incident affected: Quest Sandbox Testing Environment.