Connectivity Issues

Incident Report for Xplor Pay

Resolved

This incident has been resolved.

Posted Oct 19, 2026 - 17:21 CDT

Investigating

We are experiencing intermittent connectivity issues on the Quest gateway due to an issue with an upstream provider. Our team has been alerted and is working on the problem. In the meantime, you may experience slow transaction responses or timeouts. Please retry any failed transactions as needed.

Posted Oct 19, 2026 - 15:45 CDT

This incident affected: Quest Transaction API and Hosted Pay Page/Paylink.