Merchant Funding Delays

Incident Report for Xplor Pay

Resolved

This incident has been resolved.

Posted Sep 14, 2021 - 08:49 CDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 14, 2021 - 08:45 CDT

Identified

Some merchants who participate in our Next Day Funding service will experience a delay with today's deposit. This issue generally impacts merchants who batched out on Monday, September 13th. Merchants who are on Clearent's standard funding schedule do not appear to be impacted by this issue.

Posted Sep 14, 2021 - 08:43 CDT

This incident affected: Express Merchant Funding (Next Day Funding).