Early EMF Delay

Incident Report for Clearent

Resolved

This incident has been resolved.

Posted Aug 17, 2019 - 12:22 CDT

Monitoring

Overnight file processing issues have caused a delay in EMF funding impacting a small percentage of customers. We believe we have identified the root cause and have implemented measures to correct the issues. We are now monitoring to ensure our changes have corrected the problems. Deposits will be processed today.

Posted Aug 16, 2019 - 07:26 CDT

This incident affected: Express Merchant Funding (Next Day Funding).