Merchant Portal and Partner Portal Outage

Incident Report for Xplor Pay

Resolved

This incident has been resolved.
Posted Oct 09, 2025 - 15:52 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2025 - 14:39 CDT

Investigating

We are currently experiencing issues affecting both the Merchant Portal and Partner Portal. Our teams have been alerted and are actively investigating the problem. We will provide updates as soon as more information is available.
Posted Oct 09, 2025 - 14:10 CDT
This incident affected: Partner Portal and Merchant Portal.
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