Quest Performance Issues have been identified

Incident Report for Clearent

Resolved

This incident has been resolved.

Posted Oct 23, 2019 - 09:16 CDT

Monitoring

A fix has been implemented and we are monitoring transactions.

Posted Oct 23, 2019 - 09:11 CDT

Identified

We are experiencing degraded performance on the Quest gateway. Our team has been alerted and is working on the problem. In the meantime, you may experience slow transaction responses or timeouts.

Posted Oct 23, 2019 - 09:09 CDT

This incident affected: Quest Transaction API and Hosted Pay Page/Paylink.