Pax Cloud Connection Issues

Incident Report for Xplor Pay

Resolved

This incident has been resolved.

Posted Jul 09, 2024 - 12:00 CDT

Update

We are continuing to investigate this issue.

Posted Jul 02, 2024 - 08:18 CDT

Update

We are continuing to investigate this issue.

Posted Jul 01, 2024 - 11:17 CDT

Investigating

We are currently investigating a network issue impacting integrated PAX devices using cloud services. The issue may present as a timeout or message indicating the terminal cannot connect. We will provide updates as they become available.

Posted Jul 01, 2024 - 08:32 CDT

This incident affected: Pax Cloud.