Site Failover Maintenance

Scheduled Maintenance Report for Xplor Pay

Completed

The scheduled maintenance has been completed.

Posted Jan 25, 2026 - 09:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 25, 2026 - 07:00 CST

Scheduled

We practice our full site failover disaster recovery plan monthly. Our January exercise will take place on 1/25/2026 at 7:00 AM CDT and should be complete by 9:00 AM CDT. We do not expect any service interruptions but there can sometimes be a 30-60 second period where Quest, VT, or HPP transactions time out or error. Please retry these transactions. Compass users may lose their session and be required to log back in.

Posted Jan 20, 2026 - 11:46 CST

This scheduled maintenance affected: Quest Transaction API and Hosted Pay Page/Paylink.