Quest & Launch Site Failover Exercise

Scheduled Maintenance Report for Clearent

Completed

The scheduled maintenance has been completed.

Posted Jul 19, 2024 - 09:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 19, 2024 - 07:00 CDT

Update

We will be undergoing scheduled maintenance during this time.

Posted Jul 17, 2024 - 16:45 CDT

Scheduled

We practice our full site failover disaster recovery plan monthly. Our next exercise will take place on 7/21/2024 at 7:00 AM CDT and should be complete by 9:00 AM CDT. We do not expect any service interruptions but there can sometimes be a 30-60 second period where Quest, VT, or HPP transactions time out or error. Please retry these transactions.

Posted Jul 17, 2024 - 16:43 CDT

This scheduled maintenance affected: Quest Transaction API, Virtual Terminal, Hosted Pay Page/Paylink, and Boarding API.