Degraded Phone Service

Incident Report for Clearent

Resolved

This incident has been resolved.

Posted Apr 23, 2024 - 08:10 CDT

Identified

We have been notified by our telecom service of intermittent network issues that may cause connection failure on calls to our contact center. The problem is being reviewed by technical teams. We will provide updates as they become available.

Posted Apr 22, 2024 - 13:18 CDT

This incident affected: Contact Center (Telephone issues).