Quest Performance Issue

Incident Report for Xplor Pay

Resolved

This issue has not reoccurred and is considered resolved.

Posted Jun 01, 2026 - 16:49 CDT

Monitoring

Systems have returned to normal and we are continuing to monitor for issues.

Posted Jun 01, 2026 - 11:26 CDT

Investigating

We are experiencing degraded performance on the Quest gateway. Our team has been alerted and is working on the problem. In the meantime, you may experience slow transaction responses or timeouts.

Posted Jun 01, 2026 - 10:20 CDT

This incident affected: Quest Transaction API and Hosted Pay Page/Paylink.